Security Host - Cana Rum Bar

Description

Pouring with Heart is currently looking for a new Security Host at Caña Rum Bar, Los Angeles, CA. We are excited to find a new family member to help keep our crews and guests safe. Below is a description of the role, give it a read-through, and if you think “Hell yeah!”, we’d love to start a conversation.

To Pour With Heart is to put your heart and soul into being of service to the person right in front of you. We have achieved our greatest successes when we have poured with heart. In order to continue to thrive we must do it in every moment and with all people. It is non-negotiable. We will teach you everything else you need to know, but you have to Pour with Heart. We believe deeply in our people and know that the only way to create truly remarkable bars will be if our family shows up as themselves and pours themselves into their work and those around them.

The security host position is the first person in the bar that has the opportunity to interact with guests and create regulars, as well as the last person who gets the opportunity to wish them well on their way out. Our security hosts are expected to embody the PWH value, WE ARE FRIENDS AND FAMILY and this role certainly epitomizes that. When successful, this person will use humility and patience to create & keep a safe environment for guests and the bar team. Successful security hosts will do these things while also demonstrating hospitality and creating regulars through kind, compassionate and engaging interactions with our guests. In this role more than others security hosts will be faced with handling incidents at the bar, which is why the PWH value of WE TAKE THE HIGH ROAD is so crucial to success at the Security Host position. The security host position will work closely with MODs, bartenders, barbacks, and other security hosts, so communication and awareness are key here. As a host you are the first and last person to interact with our guests, so let’s make it one to remember!

Key Performance Indicators:

• The Grind: Safety First

  • All incidents are handled with a calm and compassionate demeanor utilizing the no hands policy

• The Bread & Butter: Hello Stranger & Goodbye Friend

  • Greet every single guest with an enthusiastic and genuine welcome to your venue & wish them a fond farewell while encouraging them to return

• The Magic: Building Regulars

  • Know your regulars by name

Caña Rum Bar debuted in 2010 as LA’s most intimate and evocative rum bar. As one of the largest houses of rum in the country, Caña Rum Bar elevates rum cocktails by focusing on the historic origins of the Western Hemisphere’s most storied spirit, and features over 400 rums to savor. Additionally, the bar is home to the Rum Society, which offers comparative tastings and spirit education every Tuesday evening.

• 
  Employee Assistance Program

• Flexible schedule

• First drink free at all of our Pouring With Heart bars

• Access to PWH Health & Wellness Program

• Weekly free spirits tastings for you and a guest

• Free career relevant education programs {trips, books, seminars, classes etc...}

• Full time employees at 30+ hours are eligible for all of the above as well as:

  • Dental insurance

  • Vision insurance

  • Health insurance

  • Short Term Disability Insurance

  • Long Term Disability Insurance

  • Life Insurance

  • Maternity/Paternity Leave

Good luck!!